User testing and UX metrics
Measuring the value of a product's UX to enable continuous improvement
A sprint to understand the usability issues that plague users and find appropriate solutions with input from the entire team.
A system for measuring the value of a product built on the specific needs of every project.
When designing a product, there are no certain answers, but hypotheses that we need to validate with end-users. With each significant software increment released, we need to conduct a validation sprint in which we measure the value generated in terms of usefulness, usability, and end-user enjoyment.
understanding “what”
Usage statistics
User testing
Questionnaires
understanding “why”
Interviews
User testing
Field observations
A sprint made up of interviews, user testing, quantitative analysis, and workshops to understand user issues and find appropriate solutions.
bringing problems to light
Interviews and questionnaires
- End-users
understanding motivations
User testing
- End-users
sharing solutions
Workshops
- End-users
- Stakeholders
- Team
prioritizing activities
Backlog
- Product Owner
- Team
Advantages
Finding the proper metrics to measure product value.
Quickly identifying issues and solutions.
Enhancing a product’s performance.
Improving user experience.
